Privacy Policy

Effective Date: June 18, 2025
Website: https://lotusmedinst.com
Contact Email: info@lotusmedinst.com

1. Who We Are

We are Lotus Med Instruments, a trusted global supplier of high-quality surgical, dental, and beauty instruments. Our website address is https://lotusmedinst.com.

We are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our site.

2. Information We Collect

✏️ Comments

When visitors leave comments on the site, we collect the data entered in the form, the visitor’s IP address, and browser user agent to help detect spam.

If you use Gravatar, an anonymized string (hash) of your email may be sent to check if you’re using that service. Their privacy policy is here: https://automattic.com/privacy.

3. Media

If you upload images to our website, please avoid embedding GPS location data. Other users may be able to download and extract location data from images on the site.

4. Cookies

We use cookies to improve your browsing experience. Here’s how:

  • When you leave a comment, you may opt-in to saving your name, email, and website in cookies for future convenience.

  • Login cookies last for 2 days (14 days if “Remember Me” is checked), while display preference cookies last for 1 year.

  • A temporary cookie is set when visiting the login page to verify your browser accepts cookies — it’s deleted when you close your browser.

  • If you publish or edit content, another cookie will be saved (expires in 1 day).

You may block cookies by adjusting your browser settings, but doing so may affect the functionality of our site.

5. Embedded Content

Articles on this website may include embedded content (e.g., YouTube videos, product showcases, social media feeds). Embedded content behaves as if you visited that third-party website.

These third parties may collect data, use cookies, and monitor your interactions if you’re logged into their platform.

6. Who We Share Your Data With

We do not sell, rent, or trade your personal information. If you request a password reset, your IP address will be included in the reset email for security purposes.

We may share limited data with:

  • Payment processors (e.g. Stripe, PayPal)

  • Analytics providers (e.g. Google Analytics)

  • Anti-spam services (e.g. Akismet)

Only to the extent required for order processing, analytics, or security.

7. How Long We Retain Your Data

  • Comments and metadata: retained indefinitely for follow-up convenience.

  • Registered user data: stored securely and editable by the user at any time.

  • Orders and customer data: retained for legal/accounting obligations and future reorders.

8. Your Rights Over Your Data

You may request:

  • An exported file of your personal data

  • Deletion of your account or comments (except data retained for legal or security reasons)

Send your request via email to info@lotusmedinst.com with the subject: DATA REQUEST.

9. Where Your Data Is Sent

All visitor comments are checked through automated spam detection services. Data may also be processed via secure cloud-based systems for hosting and performance.

10. Security

We implement industry-standard measures (SSL, firewall, secure payment gateways) to keep your information safe and encrypted.

However, no system is 100% secure — use strong passwords and do not share account details with others.

11. Changes to This Policy

We reserve the right to update this Privacy Policy as needed. We’ll notify users of significant changes via email or announcements on our homepage.

Last updated: June 18, 2025